Help
Restore rejected
Select a full Revisync backup and preserve the original file.
- Note the restore error message.
- Check you selected a backup created by Export a backup copy, not CSV or plan JSON.
- Check the transfer completed and retry with the original file.
- Update Revisync if a compatible version is available. An older installation may reject a newer format.
Do not rename the extension or edit the file to force acceptance. If you have another app-created copy, try it without erasing current data. If it still fails, send support the message, app version and backup origin; do not publish the backup.